Contact information
Last updated: September 24, 2026
Thank you for shopping with Valthera Watches. Our customer support team is available to assist with questions relating to products, orders, returns, refunds, shipping, cancellations, and other store-related matters.
Business Information
Trade Name: Valthera Watches
Email: g6510396@gmail.com
Physical Business Address:
15 Knighton Ln
Leicester LE2 8BH
United Kingdom
Customer Support
For customer service enquiries, please email:
When contacting us about an existing purchase, please include your order number and enough information for us to identify the order and understand your request.
Order Cancellations
If you wish to cancel an order, please contact us within 15 minutes of placing it.
We will make reasonable efforts to accommodate the request, but cancellation may not be possible after an order has been processed or fulfilled.
Returns
Eligible items may be returned within 30 days of receipt, subject to our Return and Refund Policy and applicable consumer rights.
For return instructions, contact g6510396@gmail.com before sending your item.