Privacy policy

Last updated: September 24, 2026

This Privacy Policy explains how Valthera Watches collects, uses, stores, and shares personal information when you visit our online store, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you use our store, we may collect information such as:

Name.
Billing and shipping address.
Email address and telephone number.
Order and transaction information.
Payment-related information processed through our payment providers.
Customer service communications.
Device, browser, IP address, and website usage information.
Cookie and similar technology data.

How We Use Your Information

We may use personal information to:

Process, fulfil, and deliver orders.
Process payments and refunds.
Communicate about orders and customer service requests.
Detect and prevent fraud, abuse, or security incidents.
Maintain and improve our website and services.
Comply with legal, regulatory, accounting, and tax obligations.
Send marketing communications where permitted and subject to applicable consent or opt-out requirements.

Sharing of Information

We may share information with service providers that help us operate our store, including ecommerce platforms, payment processors, delivery providers, hosting providers, analytics services, and other necessary business partners.

We may also disclose information where required by law, regulation, legal process, or to protect our legitimate rights and interests.

We do not sell personal information in the ordinary meaning of selling customer details for money.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve services, and provide relevant advertising where permitted.

Available cookie controls may depend on your browser, device, and the consent options presented on our website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining appropriate business records, resolving disputes, and complying with legal obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion in certain circumstances.
Object to or restrict certain processing.
Withdraw consent where processing relies on consent.
Request data portability where applicable.
Make a complaint to an appropriate data protection authority.

Some rights may be subject to legal exceptions.

To make a privacy request, contact g6510396@gmail.com. We may need to verify your identity before completing certain requests.

Security

We take reasonable measures intended to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, services, or legal requirements. The latest version will be published on our website with an updated date.